Makrofy Support

We're here to help

Makrofy is an AI-powered calorie, macro, and nutrition tracker. If you have a question, ran into a problem, or want to share feedback, we'd love to hear from you.

Contact us

Email: omeris343212@gmail.com
We usually reply within 1–2 business days.

Frequently Asked Questions

How do I track a meal?

Tap the camera button to scan your food with AI, or add foods manually from the search. Makrofy estimates calories and macros (protein, carbs, fat) automatically and adds them to your daily total.

How accurate is the AI food scan?

The AI provides a close estimate based on the photo. For best results, capture the full plate in good lighting. You can always adjust the portion or values after scanning.

How do I manage or cancel my subscription?

Subscriptions are billed through your Apple ID. To manage or cancel:

Your subscription remains active until the end of the current billing period. You can also tap Restore Purchases on the paywall screen to restore an existing subscription on a new device.

How do I delete my account?

Open the app, go to the Profile section, and choose Delete Account. This permanently removes your data from our servers. You can also email us to request deletion.

How do I change the app language?

Makrofy supports Turkish, English, German, French, Spanish, and Italian. You can change the language from the Profile/Settings section inside the app at any time.

Is my data private?

Yes. We do not sell your data or track you across other apps. Read our full Privacy Policy and Terms of Service.

Still need help?

Email us at omeris343212@gmail.com and we'll get back to you as soon as we can.